Subscription Terms

1. In brief

1.1 This page sets out, in plain terms, the subscription rules of the General Terms and Conditions of Testaweb, a service published by WEB EDITIONS II. Last updated: September 10, 2026.

• The service begins with a 48-hour trial at €1.90, charged when the order is placed.
• Unless it is cancelled before the trial ends, it continues as an annual subscription to the chosen plan, at the price shown when the order was placed.
• The subscription renews every year until it is cancelled.
• It can be cancelled at any time from your space, free of charge and without justification.
• Your documents are not deleted when the subscription ends.

2. What the subscription includes

2.1 The subscription gives access to the guided questionnaire, the formatting of your draft will, its timestamping on the blockchain, the keeping of its versions in your space, and the management of your beneficiaries and trusted contacts, within the limits of the chosen plan.

2.2 The subscription pays for a drafting and safekeeping tool. It includes no personalized legal advice, does not by itself make the produced document valid — a holographic will (testament olographe) must be written, dated and signed by hand — and does not include the involvement of a notary (notaire).

3. The 48-hour trial

3.1 The trial costs €1.90, charged as soon as the order is confirmed. It opens full access to the service for 48 hours: your draft will is formatted and timestamped as soon as payment is confirmed.

3.2 At the end of the 48 hours, the trial automatically continues as the annual subscription to the plan chosen at ordering (Essentiel, Sérénité or Famille), unless cancelled before that date. The amount and date of the first annual charge are shown on the payment page before confirmation and repeated in the confirmation email.

3.3 Cancelling during the trial prevents any later charge. The trial amount is not refunded, except in the cases provided for in the Refund Policy, since the draft will is produced and timestamped without delay.

4. Plans, prices and taxes

4.1 Three annual plans are offered — Essentiel, Sérénité and Famille. Their contents and annual price are those shown on the Pricing page and on the payment page at the time of ordering.

4.2 Prices are shown inclusive of all taxes, in the currency displayed before the order is confirmed.

5. Billing and renewal

5.1 Payment is made by bank card or digital wallet through a PCI-DSS certified payment provider. The order authorizes the charge of the registered payment method at the end of the trial, and then on each anniversary date. Testaweb never stores card details.

5.2 The subscription is entered into for a one-year period, renewing tacitly for successive one-year periods until it is cancelled. No minimum term applies beyond the current period.

5.3 Billing is managed by Testaweb.com. An invoice is issued for each charge and is available in your space.

6. What we send you by email

• an order confirmation, stating the plan, the amount and the date of the first annual charge;
• an invoice after each charge;
• before each annual renewal, no earlier than three months and no later than one month before it falls due, a reminder of the date by which you may decline the renewal, in accordance with Article L215-1 of the French Consumer Code;
• a notice if a payment fails, and a notice before any price change.

6.1 These messages are sent to the email address on your account, which you are responsible for keeping up to date.

7. Cancelling

7.1 The subscription may be cancelled at any time, free of charge and without notice:

• from your space, in the billing section — the fastest method;
• by email to [email protected], from the email address on the account.

7.2 Cancellation stops the next renewal. It takes effect at the end of the period already paid, with no pro-rata refund for that period, except in the cases provided for in the Refund Policy.

7.3 A confirmation is sent to you by email, with the subscription end date.

8. What happens to your documents when the subscription ends

8.1 The end of the subscription does not delete your account, your will, its versions or its timestamp proofs, which remain viewable and downloadable from your space. Fingerprints already recorded on the blockchain remain verifiable independently of the service.

8.2 The review, upload of new documents and transmission to trusted contacts features are suspended until a subscription is reactivated.

8.3 Your data is deleted only upon your request, under the conditions of the Privacy Policy.

9. Right of withdrawal

9.1 The consumer has fourteen (14) days from the order to withdraw, without having to give reasons, in accordance with Directive 2011/83/EU and Article L221-18 of the French Consumer Code.

9.2 As the draft will is produced and timestamped immediately at your express request, the right of withdrawal no longer applies to the trial amount once that document has been delivered (Article L221-28 of the French Consumer Code). For the annual subscription charged at the end of the trial, a withdrawal exercised within the period gives rise to a refund of the amount charged, less the portion corresponding to the period elapsed.

9.3 To withdraw, write to [email protected] from the email address on the account, within the time limit. The Refund Policy sets out the details.

10. If a payment fails

• the payment is retried within the following days, and an email invites you to update your payment method;
• a banner in your space gives direct access to update your card for as long as the problem persists;
• the subscription is terminated if it remains unpaid, with no fee or penalty.

10.1 Nothing is owed beyond the last period actually billed. A payment default does not lead to the deletion of your documents, which remain viewable as stated in Article 8.

11. Changes to price or plan

11.1 Any price change is notified to you by email at least thirty (30) days before it takes effect, and applies only from the next renewal. You may cancel free of charge before that date; otherwise the new price applies.

11.2 To change plan, write to [email protected]. The change and its effect on the price will be confirmed to you before it is applied.

12. Closing the account

12.1 Deleting the account, requested from the website's data erasure page or by email to [email protected], erases your will, its versions, your attached documents, your beneficiaries and your trusted contacts, under the conditions of the Privacy Policy. On its own, it does not refund the current period.

12.2 Cancel the subscription before deleting the account so that no charge is made, and download beforehand any documents you wish to keep.

12.3 If the subscriber dies, their relatives may request the end of the subscription by writing to [email protected], with a death certificate. No renewal is charged after receipt and verification of that request.

13. Contact and complaints

13.1 WEB EDITIONS II — . Support: [email protected]. Billing: [email protected].

13.2 If a complaint remains unresolved, the consumer may, free of charge, refer the matter to a consumer mediator (médiateur de la consommation) or to the European Online Dispute Resolution platform.

13.3 Placing an order constitutes acceptance of these Subscription Terms, the General Terms and Conditions and the Refund Policy, accessible from the footer of every page.