Question 1

Is an online will valid in France?

Accepted Answer

Yes, as long as the form required by law is respected. Testaweb guides you step by step to express your wishes without omission or ambiguity, then tells you exactly how to copy, date, and sign your will in your own hand, as required by Article 970 of the Civil Code. The will thus signed is a fully valid holographic will.

Question 2

What's the difference from a handwritten will?

Accepted Answer

None on form: your will remains written, dated, and signed in your own hand. Testaweb does not replace this gesture, it secures it. The service helps you avoid missing mentions and ambiguous wording that annul a will, then timestamps and keeps the signed document to prove its date and integrity.

Question 3

Can I modify or revoke my will after signing?

Accepted Answer

As many times as you like, anytime. Each revision creates a new version, timestamped in turn, which cancels and replaces the previous one. Earlier versions remain viewable in your personal space so you can establish without dispute the chronology of your wishes.

Question 4

What assets can I transfer by will?

Accepted Answer

All property that belongs to you on the day of your death: real estate, accounts and investments, vehicles, valuables, and family mementos. The questionnaire helps you describe them unambiguously, as imprecise designation is the leading cause of disputes between heirs. Life insurance contracts, by contrast, pass by their beneficiary clause and not by will: Testaweb flags this when you enter them.

Question 5

Can I freely decide on the distribution among my heirs?

Accepted Answer

Only partly. French law protects your children through the reserved portion: a fraction of your succession goes to them no matter what, and you can freely dispose of the rest, the disposable quotient. The questionnaire calculates this limit from your family situation and alerts you if an expressed wish would exceed the disposable quotient, before the will is signed.

Question 6

Do I need to go to a notary?

Accepted Answer

It's not required: a holographic will is valid without a notary as long as it is written, dated, and signed in your own hand. Depositing with a notary remains recommended for registration in the central file of last wishes, and Testaweb provides you with the document and its timestamp certificate ready to be submitted. For complex estates, notary support remains preferable.

Question 7

What exactly does blockchain timestamping prove?

Accepted Answer

It records a unique digital fingerprint of your document in a public blockchain. This fingerprint proves that a strictly identical document existed at a specific date and time, and has not been modified since. Your will's content is never published: only its fingerprint is, and it cannot be used to reconstruct it.

Question 8

Where is my data hosted?

Accepted Answer

Exclusively within the European Union, with European hosting providers, encrypted at rest and in transit. Your data processing complies with GDPR: you can export your entire file at any time or request deletion from your personal space.

Question 9

How do I verify that a document is the one I timestamped?

Accepted Answer

Every timestamped will comes with a certificate you can share with anyone. The verification recalculates the document's fingerprint, compares it to the one recorded on the blockchain, and confirms the date and time of registration. It requires no account, and your document's content is never transmitted to Testaweb—only its fingerprint is compared.

Question 10

What happens if Testaweb stops operating?

Accepted Answer

Your proof does not depend on us. Your will's fingerprint is recorded in a public blockchain, which continues to exist independently of the service, and the certificate you keep is sufficient to demonstrate the date and integrity of the document. You can at any time export your entire file — wills, attached documents, and certificates — from your personal space.

Question 11

Who can view my will, and when?

Accepted Answer

Only you, during your lifetime. You designate trusted people authorized to request access to the document, and access is only opened after submission of a death certificate. Each request and each consultation are recorded in your file's audit log.

Question 12

How are my loved ones notified when the time comes?

Accepted Answer

Trusted contacts you designate receive, upon designation, a message explaining their role and next steps — without ever accessing your will's content. When the time comes, once the death certificate is transmitted and verified, they receive the access link to the document and documents you've intended for them.

Question 13

Can I change my trusted contacts?

Accepted Answer

Anytime from your personal account. Adding, replacing, or removing a trusted person takes effect immediately: the removed person's access is revoked without delay, the new one receives their notification message. Every change is dated and kept in your file's audit trail.

Question 14

How is death established before access is granted?

Accepted Answer

A trusted person requests access and transmits the death certificate. Our team verifies it before granting access: no review is possible based on simple statement. The request, its verification, and each subsequent review are timestamped and recorded, establishing the timeline of opening without dispute.

Question 15

What does each plan include?

Accepted Answer

The Essential plan covers drafting a will with assistance, its timestamping, and storage. Peace of Mind adds unlimited revisions, supplementary document filing, and designating multiple beneficiaries. Family extends these guarantees to multiple wills and complex estate situations. Full details are on the Pricing page.

Question 16

What happens to my will if my subscription ends?

Accepted Answer

Your documents remain yours. If your subscription ends, you keep read access and download ability for your wills as well as their timestamped certificates. Only revision, long-term storage, and transmission to trusted people are suspended until reactivation.

Question 17

How does the €1.90 trial work?

Accepted Answer

The trial gives you access to the entire service for 48 hours for 1.90 €: complete questionnaire, guided writing, timestamping and retention. At its end, it continues with the subscription of your chosen plan, whose amount and frequency are reminded to you before payment. Canceling during the 48 hours ends the trial without renewal.

Question 18

How do I cancel my subscription?

Accepted Answer

In two clicks from your personal account, without justification or notice period. Cancellation takes effect at the end of the already-paid period, and a confirmation email is sent to you immediately. Your wills and their certificates remain viewable and downloadable after cancellation.

Question 19

What Payment Methods Do You Accept?

Accepted Answer

Visa, Mastercard, and American Express cards, as well as Apple Pay and Google Pay. Payments are processed by our PCI-DSS certified provider: your bank details never pass through our servers and are not stored by Testaweb. Each payment generates an invoice available in your personal account.

Frequently asked questions

The will

Security & Blockchain

My loved ones

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